Shipping policy

Thank you for shopping with FullPower Drive. We aim to process and deliver your order as quickly and reliably as possible.

Order Processing
Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will begin processing on the next business day.

Shipping & Delivery
Delivery times vary depending on your location and the shipping method available for your order. Estimated delivery times are provided at checkout when available.

Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs, or other circumstances outside our control.

Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost or Delayed Packages
If your package appears significantly delayed or lost in transit, please contact our support team and we will help investigate the shipment with the carrier.

Damaged Packages
If your order arrives damaged, contact us as soon as possible with your order number and clear photos of the package and product so we can review the issue.